I wrote an article for MarketingProfs a little while back about how most businesses, - including multibillion dollar companies who should know better - do a bad job of creating a positive phone experience for customers. Luckily, global software company Zendesk is not such a company. Zendesk will soon be offering a business phone system offering, and I was happy to be a part of their recent efforts to create a fun hold music track. 

Read more on their blog: https://www.zendesk.com/blog/best-hold-music/